Questions
People
ask us.
Branding and Design
The success of your brand will rely on well-defined values from the start. We hold branding workshops and carry out company and client research to assist and support our clients to define theirs.
That depends on exactly what we need to do. However, we would estimate 3-5 weeks on average.
Yes, we can but we can also help to create a fresh one that could better match your rebranding look and feel.
Of course! We will gladly bring your vision into reality.
It depends on the services. For example, if we are talking about an ongoing social media management service, we will communicate with our clients on a weekly basis. But we always try to talk to our clients regularly and keep them updated.
A corporate identity or brand guide is a digital book, which we create which collects all your brands identity in one place. From corporate logos to typeface, tagline, imagery, colour palette, and tone of voice. It's apparent in physical form too, in stationery, packaging, uniforms, merchandise, brochures or online campaigns.
It depends on your business goals. Expect to get a timeframe period once we have stablished your need.
Web development
Yes, we do! We use servers that can cope with high levels of traffic with minimal downtime.
Yes, a preview link is provided during the development stage so you can see the project come to life. You will always have the final word before the website goes live!
We can write it for you, or incorporate any text you want. In addition to written content, we can also offer creative content such as videos, animations, graphics, images, and more!
Yes, we ensure a seamless transition. You will still be online while we build the new website and once it is ready we execute a smooth switchover with no downtime.
Yes, you can update the website anytime you want as you will have access to the website’s backend and admin area.
Yes. We value your input and we want you to be a part of the process. For that, you will be consulted several times during the designing and development stages so that we can all agree on changes and move in the right direction with the project.
It really depends on how big the site is, but we expect between on average 3-6 weeks.
We ask for 50% upfront and 50% on final delivery.
Digital marketing
Search Engine Optimisation (SEO) is the set of processes and techniques used to improve your website’s visibility in search engines like Google and Bing. Our SEO campaigns are proven to get more prospective customers to discover your business, increase traffic to your website, and ultimately make your business more successful online.
Social media marketing will make it easy to spread the word about your products and mission. Increase traffic using social media and linking it to your website to increase your traffic tremendously.
Cost effective - because you only pay when a user actually reaches your website, it can be good value for money. You can choose to spend as much or as little as you like. Targeted - you can choose your audience according to demographics like location, language and device.
Email marketing is the act of sending promotional messages to people in mass quantities. It typically is to generate sales or leads and it may contain advertising.
With all the talk of video, artificial intelligence, virtual reality, and chatbots, it sometimes seems like email is past its prime. The truth? Email marketing is still going strong and is possibly the best possible strategy to grow your business.
Yes, Google Analytics is a must-have tool to gain insights into how users are interacting with your website. It allows you to track and understand your customer's behaviour, what they're looking for, and whether your business is addressing their needs.
Search Console lets you easily monitor and in some cases resolve server errors, site load issues, and security issues like hacking and malware. You can also use it to ensure any site maintenance or adjustments you make happen smoothly with respect to search performance.
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Social media management
We don’t create complicated contracts. However, marketing takes time and it is not a one month fix. For this reason, we do work on a 3 months basis packages.
You should see improvements from day one. For real traction, allow for 3 months.
We do not buy followers; we will help you to gain more followers organically and with paid campaigns.
We can help you with Twitter, LinkedIn, Instagram, Facebook and TikTok. We can help with your social media strategy, post creation and community management.
We will study your competitors, analyse any existing analytics and look at current trends to build a winning strategy. Whether you are trying to build a community, drive sales or raise interaction.
Most of our clients do, however, we can create accounts and optimise them for you from scratch.
If you don’t exist in the digital world, you don’t exist.
Hospitality :Lab
As a Restaurant Consultancy Agency, we offer strategies, suggestions, training, as well as assistance for enhancing all facets of the dining establishment.
With a bar expert, you have someone that has a performance history in getting in bars as well as creating systems and procedures that work. Bar specialists can give with the sector knowledge you need, from producing a brand-new training program, cocktail and wine menus for a more powerful bartending team to analysing your alcohol expenses for much better cost control.
Yes, we offer direct consultant services on how to build or improve your business in any aspect. We provide a detailed plan and ideas based on research and experience for you to apply to your business. It doesn’t involve further services from us. This plan is for your business to easily execute following our plan.
As long as you follow the plan, Yes! We have worked with numerous business this way and we have seen substantial results.
It depends on your business goals. Expect to get a timeframe period once we have stablished your need.
Initially we like to speak with clients to see the scope of work and the consultancy services you require from us. One of our bar consultants will then produce a proposal based on your requirements and budget. Our plans will include as little or as much as you’d like us to get involved with. Once agreed a scope of work is created and the consultancy delivery will begin.
We can help you with one or as many services as you’d like.
We negotiate pricing with route to market, cost drinks to correct GP %, create cocktail specs and provide training on drink making. We introduce you to your already existing or new brands and help you get money in exchange of stocking them in your bar with retro deals (money paid to you on a regular basis from brand sales), cocktail listing deals, etc.